how do I put the background of my form back to the default?

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    SewGoodca
    Asked on May 22, 2012 at 04:15 PM

    I changed the colour of my form and then it didn't go well on my website. I changed it back to white but it still looks funny. I made a new form and didn't do anything with my background and it looks normal, like it is part of my website. 

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    jeanettebmz
    Answered on May 22, 2012 at 10:07 PM

    Is this your form?

    I was able to see the background back to white, if that is the form you are talking about and you still see it with the funny background, please clear your browser cache and try again

    If that is not your form, please provide me with the URL where the form is embedded or the Form ID

    Let us know if the issue persists

    Jeanette

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    SewGoodca
    Answered on May 23, 2012 at 07:46 PM

    Yes that is my form and I am still having problems with it. This form has a white background which is different from the yellowish background of my website. I had another form that just sat on my website's yellowish background as if I had printed it there. THEN I just had to mess around with it! I added in a heading and all of a sudden it turned white. So then I removed the heading and it stayed white!

    Now I have created a new form (only partially completed) and I put it on my website and it is the way I want it. This is it:

    http://www.sewgood.citymax.com/sewgood_registration1.html

    I don't want to have to redo both my forms, especially if there is a chance they may change on me!

     

    Thanks,

    Carley

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    jonathan
    Answered on May 23, 2012 at 08:10 PM

    @Carley

    Hi, please try re-embedding the form using the the iframe code method.

    Since the form was embedded using the default script, it is then using the theme that the website is using.

    Please try and update us on the result. Thanks.

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    SewGoodca
    Answered on May 24, 2012 at 06:45 PM

    @jonathan

    I tried re embedding using the iframe but it gave me the look I was trying to get rid of, the form on a white background set against the yellowish colour of my website. 

    I redid one of my registration forms and just copy and pasted the source code to my website and I got the effect I wanted, the questions were on my yellowish background. When I edited the form on jotform, all of my changes were there. 

    I tried re embedding the other form using the source code and it still sits in a white background against my website page. I don't get it, is this just a glitch?

    Thanks,

    Carley

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    SewGoodca
    Answered on May 24, 2012 at 07:07 PM

    Hallelujah!! I finally got it!! I went back to my form and clicked the preferences at the top of the page. I compared the form styles and realized that the look I wanted had "click to edit" beside the background field, the one I didn't want had #fffff or something, I just changed it to "click to edit and it worked! I wish I'd done that before I completely re made the other form!!!

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    jonathan
    Answered on May 24, 2012 at 07:28 PM

    Hi Carley,

    You were referring to the form background color

    We are glad you got it sorted out.

    Please inform us anytime should you need assistance again.

    Thanks.