What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    EU form: Changes are not being displayed in live form.

    Asked by ceydaunal on December 21, 2016 at 04:05 AM


    Jotform cannot save the changes i made.. Even if i click save and preview, ther is no change.. Please help me..

    Page URL:

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    JotForm Support

    Answered by ashwin_d on December 21, 2016 at 05:32 AM

    Hello ceydaunal,

    I'm sorry for the trouble caused to you. 

    There seems to be some technical glitch and I am reporting it to our backend team. We will get back to you as soon as we have any update from them.

    I have cleared your form cache from here. I will suggest you to please check your form again and see if you are now able to see the changes. You may also like to take a look at the following guide on how to clear form cache:  https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache

    Thank you!

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    JotForm Support

    Answered by Scott on December 21, 2016 at 06:26 AM

    Hey Ceyda,

    I believe the issue should be resolved now. Can you please check it from your end, and let us know?

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    Answered by ceydaunal on December 21, 2016 at 08:45 AM
    Hey, it seems to be OK now. Thank you for your valuable support.
    If have another trouble about the issue, can i feel free to ask it?
    Thank you again..
    21 Ara 2016 tarihinde 14:26 saatinde, JotForm şunları yazdı:
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    Answered by Boris on December 21, 2016 at 09:00 AM

    We're glad to hear that the issue is resolved on your end as well, Ceyda.

    Of course, please feel free to let us know should you run into such issues again, or simply open another support thread in our forum if you need assistance with anything else:


    We'll be glad to help you. Thanks!