What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
You can change your subscription from a monthly to an annual plan by going to the billing tab of your My Account page:
Once there, simply click on the plan you would like to use, which in your case is Gold, and select Yearly as its desired Payment Schedule, as depicted in the following image:
You will be switched to that plan.
Please let us know should you need any further assistance.