What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Restore deleted forms

    Asked by liondebbie on December 21, 2016 at 09:19 AM

    I thought I was deleting the submissions not the folders.  Again.  Sorry but I need the three folders back with forms. Not really very clear on cleaning out these folders. 

     

    Lion Debbie

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    JotForm Support

    Answered by ashwin_d on December 21, 2016 at 09:40 AM

    Hello,

    I am not sure if I have understood your question correctly. Do you mean to say that you have deleted forms?

    I did check the History of your account and found that you deleted 3 forms but you seems to have already restored them back to your account. 

    Do get back to us if you have any questions.

    Thank you!

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    Answered by liondebbie on December 21, 2016 at 10:45 AM
    Ok. Maybe I needed to refresh. They were the files of submitted forms. I hit undo when they disappeared but they didn’t show up on my screen. I will look again. I am just trying to clear out the folders of submissions to avoid over using the account as I have it set up now.

    Lion Debbie Hicks.

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    Answered by liondebbie on December 21, 2016 at 10:46 AM
    I got it back to how I needed it. Thanks.

    Just panicked

    Lion Debbie

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    JotForm Support

    Answered by John_Benson on December 21, 2016 at 11:08 AM

    Thank you for updating us, Lion Debbie.

    If you need anything else, please contact us again.