Cancel subscription

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    Asked on December 21, 2016 at 09:58 AM


    We forgot to cancel our subscription before the end of our plan. We only needed it for one year (2016). Can you cancel our current plan, that is currently running until December 4th 2017? We won't use JotForm anymore from now on.


    Thanks a lot,

    Jamani Caillet

    Mediacom EPFL


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    Answered on December 21, 2016 at 10:22 AM

    Hi Jamani,

    Thank you for contacting us.

    As you have requested, I cancelled your Bronze Yearly subscription and refunded $159 to your account. Your account type is now FREE.

    Please check again and let us know if you encounter any problem.

    Thank you.