My client wants to know how secure is our form, especially the SSN

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    Asked on December 21, 2016 at 10:03 AM
    OK only one more question. My client is concerned about the security because of the social security # is on the form...he wants to know how secure is our form? Thanks in advance! Mary
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    Answered on December 21, 2016 at 10:34 AM

    We are secure and we don't have any history of a security breach on our system. But please do not that the SSN comes as a text. They are encrypted when submitted, but they are viewable as text in your form submissions. In this case, make sure not to share the submissions page to anyone or to the public. Do not share a report without a password protection. 

    I hope that helps and should you need any further information, please do not hesitate to contact us.


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    Answered on December 24, 2017 at 06:54 PM

    We are glad to announce that Jotform Secure Online Forms page is now available, please find detailed information about all common security related questions, on the link below: