Why doesn't the checkbox in a Configurable List show as checked on the exported submission PDF?

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    Asked on December 21, 2016 at 10:53 AM

    I created a test form to test out all the different widgets available. I ran into a problem with the Configurable List. I used text box, drop down, checkbox, and text area fields. I submitted the test form, then exported the submission as a PDF. I checked the checkbox field while I was filling out the form, but the submission PDF does not show that. The basic matrix with checkbox fields shows a check mark in the PDF when the box has been checked off, but that doesn't happen with the Configurable List widget. Is there a way to fix this?  

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    Answered on December 21, 2016 at 11:30 AM

    If I understand your question properly it seems to me that you're asking why the Configurable List Widget doesn't show any checkmarks for the selected options in it.

    This is because that is how it currently functions when viewed as a submission or pdf and it functions very similarly to the checkbox field.

    It's basically showing you what was last selected and the name of it versus a tickbox like the matrix.

    Is that something you don't like as much and would prefer a checkbox for it?


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    Answered on January 03, 2017 at 11:45 AM
    Good morning!
    Sorry for the late response. My office had holiday break so I am just
    reading this today.
    I believe I understand your answer! If a checkbox is selected in the
    Configurable List widget, the submission PDF will only show the text of
    that selected checkbox. Though adding text to my checkboxes is not the
    easiest/simplest design for my list, I can do it if that is the only way
    the widget functions. Is there any way to get around that without adding
    text? Either in the Configurable List widget, or by using another widget?
    If possible, it would be great if the Configurable List widget could be
    designed so that if a checkbox with no text is selected, a tick mark will
    appear in the PDF. Basically it would combine its current function with the
    Matrix tickbox function, but only if a checkbox with no text was selected.
    But I do not know how any of this actually works, so that may be
    Thank you!
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    Answered on January 03, 2017 at 01:25 PM

    No problem, we hope you had a great holiday in that case and thanks for getting back to us.

    I believe I understand what you are getting at about this with how it would benefit you better.

    Unfortunately though, this is pretty much how those fields function as of now. 

    Off the top of my head I do not know of any that have just checkmarks for the answer output but, you're more than welcome to look through them http://widgets.jotform.com/search/checkbox.

    Additionally, I'll do what I can to assist you with looking through them to try to help you more in case I can come up with some sort of better option for your request.