What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form not displaying properly

    Asked by lifeprint on December 21, 2016 at 12:02 PM

    Please have a look at this form.

    There is always a display of the word "disableddisabled'. 

    How to solve this issue

    Thx Roger

     

    https://form.jotform.com/63461708898976

    Page URL:
    https://form.jotform.com/63461708898976

    Screenshot
  • Profile Image
    JotForm Support

    Answered by John_Benson on December 21, 2016 at 12:50 PM

    Hi,

    I cloned your form and I was not able to replicate the issue. Please check the screen animation below:

    I will clear your form cache. Please try it again and let us know how it goes.

    Thank you.

  • Profile Image

    Answered by lifeprint on December 21, 2016 at 01:16 PM

    it seems that changes I make in the html field are not be modified/saved. And wherever the text "Confocus' state disbabled added.

    Can there be a cache problem on the server.

  • Profile Image
    JotForm Support

    Answered by John_Benson on December 21, 2016 at 01:43 PM

    There are some delays on our European datacenter, where updating a form may not be instantly shown in the Preview popup within the Form Builder. Our developers are made aware of the delay, and until it is resolved. Please use the Open New Tab in the Preview popup to view your live form or clear your form cache. Here's a guide: https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache

    Hope that helps. If you need anything else, please contact us again. Thank you.