Form not displaying properly

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    lifeprint
    Asked on December 21, 2016 at 12:02 PM

    Please have a look at this form.

    There is always a display of the word "disableddisabled'. 

    How to solve this issue

    Thx Roger

     

    https://form.jotform.com/63461708898976

  • Profile Image
    John_Benson
    Answered on December 21, 2016 at 12:50 PM

    Hi,

    I cloned your form and I was not able to replicate the issue. Please check the screen animation below:

    I will clear your form cache. Please try it again and let us know how it goes.

    Thank you.

  • Profile Image
    lifeprint
    Answered on December 21, 2016 at 01:16 PM

    it seems that changes I make in the html field are not be modified/saved. And wherever the text "Confocus' state disbabled added.

    Can there be a cache problem on the server.

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    John_Benson
    Answered on December 21, 2016 at 01:43 PM

    There are some delays on our European datacenter, where updating a form may not be instantly shown in the Preview popup within the Form Builder. Our developers are made aware of the delay, and until it is resolved. Please use the Open New Tab in the Preview popup to view your live form or clear your form cache. Here's a guide: https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache

    Hope that helps. If you need anything else, please contact us again. Thank you.