- XplosiveFitAsked on December 21, 2016 at 12:04 PM
Trying to upload a pdf from my computer to a form.
- JotForm SupportJanAnswered on December 21, 2016 at 12:43 PM
I did a test submission in your form and it was successful. I was able to upload a PDF file in the file upload field.
May I know what browser are you using? I can verify that this is working properly in Google Chrome and Mozilla Firefox.
I have also cleared your form cache so that your forms will be refreshed from our servers.
Hope that helps. Let us know if you're still having issues. Thank you.
- XplosiveFitAnswered on December 21, 2016 at 03:45 PMI have done everything you suggested. I am unable to click on the choose file button.
23747 Roscoe Blvd
(between Valley Circle & March)
- JotForm SupportJanAnswered on December 21, 2016 at 04:20 PM
Are you using the form's direct link (https://www.jotform.com/63555024524957) in testing the File Upload field?
Is this form embedded on a webpage? If yes, then please provide the URL of the webpage where the form is embedded so that we can further investigate. You may also try re-embedding the form using the iFrame method.
I created a test form, please try clicking the "Choose File" button here. Here's the link: https://form.jotform.com/63556261468968. Also, try opening this form on different browsers.
Let us know if the issue is happening on the test form that I created. Please provide a screenshot of the issue if possible. Thank you.