What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I did a test submission in your form and it was successful. I was able to upload a PDF file in the file upload field.
May I know what browser are you using? I can verify that this is working properly in Google Chrome and Mozilla Firefox.
I have also cleared your form cache so that your forms will be refreshed from our servers.
Hope that helps. Let us know if you're still having issues. Thank you.
I have done everything you suggested. I am unable to click on the choose file button.
23747 Roscoe Blvd
(between Valley Circle & March)
Are you using the form's direct link (https://www.jotform.com/63555024524957) in testing the File Upload field?
Is this form embedded on a webpage? If yes, then please provide the URL of the webpage where the form is embedded so that we can further investigate. You may also try re-embedding the form using the iFrame method.
I created a test form, please try clicking the "Choose File" button here. Here's the link: https://form.jotform.com/63556261468968. Also, try opening this form on different browsers.
Let us know if the issue is happening on the test form that I created. Please provide a screenshot of the issue if possible. Thank you.