What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Page 3 will not show when viewing form?

    Asked by artistic12 on December 21, 2016 at 01:19 PM

    No conditions are set up and I can't figure out why it won't allow me to view it.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Kevin_G on December 21, 2016 at 01:46 PM

    I have checked your form and I can see you have a condition set up  to hide the page 3 of your form when time is after 3:00 pm. 

    And upon reviewing your form I can see it works since the page 3 is shown on your form: 

    You could also deactivate your condition so the page always shows on your form. 

    If you have any question, please let us know. 

  • Profile Image

    Answered by artistic12 on December 21, 2016 at 04:45 PM
    Yes, I do, but it does not work either.
    Artistic Cleaners
    We do House Cleaning! Ask me for a quote!
  • Profile Image
    JotForm Support

    Answered by Kevin_G on December 21, 2016 at 06:15 PM

    I have checked your form and found that the condition is there, please do note that if the condition is met the page will be hidden, also do note that when setting up time in the condition it is taken in 24 h format, you current condition will not be met since you have set it up as "3:00 am" it should be "3:00" only and if it is pm then it should be "15:00". 

    Now, on my end I have checked the form and the page 3 shows, here's a screen-cast:

    I have cleared your forms cache so this should get the updated version of your forms and I would also suggest you to test your form in a different web browser, it may be a browser cache version that you're seeing where the page 3 is being hidden.