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  • Profile Image

    Page 3 will not show when viewing form?

    Asked by artistic12 on December 21, 2016 at 01:19 PM

    No conditions are set up and I can't figure out why it won't allow me to view it.

    Page URL:
    https://www.jotform.com//?formID=63546363728161

  • Profile Image
    JotForm Support

    Answered by Kevin_G on December 21, 2016 at 01:46 PM

    I have checked your form and I can see you have a condition set up  to hide the page 3 of your form when time is after 3:00 pm. 

    And upon reviewing your form I can see it works since the page 3 is shown on your form: 

    You could also deactivate your condition so the page always shows on your form. 

    If you have any question, please let us know. 

  • Profile Image

    Answered by artistic12 on December 21, 2016 at 04:45 PM
    Yes, I do, but it does not work either.
    Chrisy
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  • Profile Image
    JotForm Support

    Answered by Kevin_G on December 21, 2016 at 06:15 PM

    I have checked your form and found that the condition is there, please do note that if the condition is met the page will be hidden, also do note that when setting up time in the condition it is taken in 24 h format, you current condition will not be met since you have set it up as "3:00 am" it should be "3:00" only and if it is pm then it should be "15:00". 

    Now, on my end I have checked the form and the page 3 shows, here's a screen-cast:

    I have cleared your forms cache so this should get the updated version of your forms and I would also suggest you to test your form in a different web browser, it may be a browser cache version that you're seeing where the page 3 is being hidden.