What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I have changed the Thank You to my own custom

    Asked by mojo2016 on December 21, 2016 at 01:38 PM

    I changed the Thank You page to have my own custom information but it just goes blank when i hit submit

    Page URL:

  • Profile Image
    JotForm Support

    Answered by John_Benson on December 21, 2016 at 02:09 PM

    I cloned your form and I checked the Thank You page. I can see that you inject XML inside the source code.


    This is not allowed in the Thank You page. The scripts or XML tags will not work. It will be treated as a plain text.

    If you like, you can redirect the Thank You page to a custom webpage where the XML is. Here's a guide: https://www.jotform.com/help/38-Redirecting-Users-to-a-Different-Page

    Hope that helps. Thank you.