What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Embedded Payment Pages, how to check if payment was submitted from the main form

    Asked by ChelseaRose on December 21, 2016 at 02:10 PM

    Hello

     

    I need to collect an application fee for each app that is submitted.  We have schools in the US and Canada so your helpdesk suggested embedding 2 payment pages which I did.

     

    However, applications seems to be getting through without paying the application fee.  I.e. I am not receiving proof of payment (which used to be on the submission itself).  

    How can I:

    1. Make sure that the embedded payment page is required so no applications can be submitted without payment

    2. Have the proof of payment on the application submission itself.  

     

    submission 358142283071398552 is an example of where I have no proof of payment.  

     

    thanks

    Page URL:
    https://www.jotform.com//?formID=63125001254137

  • Profile Image
    JotForm Support

    Answered by david on December 21, 2016 at 02:57 PM

    The problem with using the two different form for only the payment portion is that your main form has no way of checking either of those forms since they are in iFrames.  If you wanted to make two different payment forms, you would need to have the main form only ask the user if they are from the U.S. or Canada.  You would then show either a complete U.S. version or Canadian version of the form.

    What you could do is copy all your field from the campus application form to both your CA payment and US payment forms.  You can achieve this with our app "Field Manager": http://apps.jotform.com/app/field_manager 

    You can also visit http://fieldmanager.jotform.io/

    Then, create another very small form that only asks for CA or US.  Have your two frames embedded to that form.