I am trying to create another event with a jot form payment section

  • handsnh
    Asked on December 21, 2016 at 3:14 PM

    The first time I did this I had no problem.  This time it will not copy and paste the code.  What am I doing wrong?

     

  • David JotForm Support Manager
    Replied on December 21, 2016 at 3:58 PM

    What is the form you are working on? Are you trying to clone a form? If that is the case, here is how: https://www.jotform.com/help/27-How-to-clone-an-existing-form-from-your-account 

  • handsnh
    Replied on December 21, 2016 at 4:45 PM
    Not cloning. I'm working with localendar.com. Listing another continuing education course. The first went in no problem, but this second one won't show on the code page when pasted. What is the problem? I'm very frustrated!
    ~Desiree
    Body Kneads
    ...
  • Support_Management Jotform Support
    Replied on December 21, 2016 at 7:20 PM

    Hey Desiree, I went to the page you mentioned localendar.com and was redirected here https://localendar.com/elsie

    However, I failed to find any forms on that page. If you could give us the exact page/URL where you tried embedding the form, we can have a look on what's going on.

    Also, it would be best if you describe your question better or provide more info. As of now, we are just under the assumption that:

    1. You managed to embed it the first time without problems (we don't know where though)

    2. This second time, it's not working (we don't know where too)

    3. You specifically mentioned you're having issues pasting the codes:

       a. This time it will not copy and paste the code. What am I doing wrong?

       b. but this second one won't show on the code page when pasted

    If you could give a screenshot (here's how) of where you're trying to paste it, along with the exact page/URL where the form was supposed to be embedded, then we can have a closer look.

  • handsnh
    Replied on December 22, 2016 at 2:53 PM
  • David JotForm Support Manager
    Replied on December 22, 2016 at 3:20 PM

    I clicked the link you have provided, but it takes me to the same page: https://localendar.com/elsie 

    I am trying to create another event with a jot form payment section Image 1 Screenshot 20

    Please provide the exact URL of the page in your site where you have embedded the form. As far as I understand, you have embedded the code, but the form does not show up, is that correct?

    What embedding method are you using? Please try embedding the form with the Iframe code: https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

    Let us know if you need more help.