What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    No Forms that are created are working

    Asked by Dbyrd on December 21, 2016 at 03:31 PM

    Good Afternoon, 


    All of our forms, when trying to either send as a link or embed in our websites and apps are showing up with a 404 error - form not found. This form is disabled. Can you please help me understand why this is happening and how it can be fixed. This is causing many issues with our clients. 

    Thank you!

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    JotForm Support

    Answered by david on December 21, 2016 at 04:14 PM

    Your account was suspended by one of our form reviewers.  The note that was attached is that one of your forms requested Facebook passwords.  I checked your recent form and did not find any that did so.

    I activated your account and your forms are usable once again.  If any of your forms do request usernames or passwords, I would strongly recommend removing those fields to prevent your account from being suspended again.