What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Drag and Drop not working

    Asked by amazingemarketing on December 21, 2016 at 05:31 PM

    When creating a form in JotForm, I am not able to drag and drop fields (or anything).  All I get is highlighting of the areas that I swipe over.  What am I doing wrong?

  • Profile Image

    Answered by Ian on December 21, 2016 at 09:00 PM

    I could not replicate the issue at my end.

    Please try clearing the Form Cache and Browser Cache and try again.

    If the issue still persists let us know what Browser and Operating system you are using, so we can investigate further.