What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    You archived my form and now I have to pay? Please restore my trashed health and lifestyle questionnaire with demographics-archive my

    Asked by ginniemeyers on December 21, 2016 at 05:31 PM
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    JotForm Support

    Answered by Jim_R on December 21, 2016 at 08:57 PM

    We never archive nor delete forms unless a user asked us to. To put things in perspective, we wouldn't even know about our user's accounts/forms, not unless they get in touch with us for help.

    You can restore deleted forms by following this guide on How-to-Restore-Deleted-Forms 

    If it was archived, the same idea applies, just hit ARCHIVE on the left > click the form you want to unarchive > then click UNARCHIVE.