You archived my form and now I have to pay? Please restore my trashed health and lifestyle questionnaire with demographics-archive my

  • ginniemeyers
    Asked on December 21, 2016 at 5:31 PM
  • Support_Management Jotform Support
    Replied on December 21, 2016 at 8:57 PM

    We never archive nor delete forms unless a user asked us to. To put things in perspective, we wouldn't even know about our user's accounts/forms, not unless they get in touch with us for help.

    You can restore deleted forms by following this guide on How-to-Restore-Deleted-Forms 

    If it was archived, the same idea applies, just hit ARCHIVE on the left > click the form you want to unarchive > then click UNARCHIVE.