What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I see that you are currently subscribed to the regular Bronze monthly plan. You can subscribe to the 50% end of year sale by first downgrading your account back to Free. Please follow this guide to learn how: How to Downgrade Subscription Back to Free Account
Please make sure that you also cancel the subscription on your Paypal account to avoid getting charged for the bronze monthly again. Here's how: How Can I Cancel My PayPal Subscription?
Once you have downgraded to free and cancelled your subscription on paypal, you should then be able to visit our pricing page and upgrade your account to the discounted subscription plans: https://www.jotform.com/pricing
If you need further assistance, please let us know.