What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I have form not found error

    Asked by teddymamo on December 21, 2016 at 07:00 PM

    Hi, 

     

    Trying to create new form, but keep getting "form not found" error. 

     

    Kindly let me know how I solve this problem.

     

    Best,

    Teddy

    Page URL:
    https://form.jotform.me/63555097345463

  • Profile Image
    JotForm Support

    Answered by Ian on December 22, 2016 at 12:09 AM

    Your account status is autosuspended. Your form is asking sensitive information like login credentials or asking for a password. This is a violation of our terms of use.

    Actually, if you have a word ("password") on your forms, it will be automatically suspended by our phishing detector tool.

    I am re-activating your account but you need to immediately delete the field that is asking for password or you can delete the whole form. Your account might be suspended again if you don't do this immediately.

    Thank you.