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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    I need help with my Conditions

    Asked by taustin7 on December 21, 2016 at 07:42 PM
    I cannot seem to get the conditional logic to do anything... I click the button, but no response.
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    JotForm Support

    Answered by Jim_R on December 21, 2016 at 07:58 PM

    I checked the form you initially included on your first post:

    https://www.jotform.com/63555384924162

    But I'm seeing you deleted this form. If you need help with Conditional Logic, the most important thing is for us to understand what you're aiming to do first. Without any idea on what you're expecting to happen or how your workflow/logic works, we won't be much of help.

    I strongly urge you to have a quick look at this guide: Smart-Forms-Using-Conditional-Logic 

    Then get back to us with a bit more info and a clearer description of what you're trying to do, along with the URL/ID of the form you're currently working on so we can better assist you.

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    Answered by taustin7 on December 22, 2016 at 09:45 AM
    I finally got it to work. It seems as though the website freezes temporarily. I logged out, logged back in, and it started functioning as normal. I am very familiar with conditional logic as I have used Formstack for years, but could not get your button to respond at all. I will just log in and out as often as needed if that continues to work.

    Thanks.


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    JotForm Support

    Answered by Nik_C on December 22, 2016 at 10:35 AM

    That shouldn't happen, it could be related to your Browser's cookies or Browser itself. If you encounter this problem again do let us know so we can have a closer look.

    Thank you!

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    Answered by taustin7 on December 22, 2016 at 02:45 PM
    Will do. Thank you.

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