I need help with my Conditions

  • taustin7
    Asked on December 21, 2016 at 7:42 PM
    I cannot seem to get the conditional logic to do anything... I click the button, but no response.
  • Support_Management Jotform Support
    Replied on December 21, 2016 at 7:58 PM

    I checked the form you initially included on your first post:

    https://www.jotform.com/63555384924162

    But I'm seeing you deleted this form. If you need help with Conditional Logic, the most important thing is for us to understand what you're aiming to do first. Without any idea on what you're expecting to happen or how your workflow/logic works, we won't be much of help.

    I strongly urge you to have a quick look at this guide: Smart-Forms-Using-Conditional-Logic 

    Then get back to us with a bit more info and a clearer description of what you're trying to do, along with the URL/ID of the form you're currently working on so we can better assist you.

  • taustin7
    Replied on December 22, 2016 at 9:45 AM
    I finally got it to work. It seems as though the website freezes temporarily. I logged out, logged back in, and it started functioning as normal. I am very familiar with conditional logic as I have used Formstack for years, but could not get your button to respond at all. I will just log in and out as often as needed if that continues to work.

    Thanks.


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  • Nik_C
    Replied on December 22, 2016 at 10:35 AM

    That shouldn't happen, it could be related to your Browser's cookies or Browser itself. If you encounter this problem again do let us know so we can have a closer look.

    Thank you!

  • taustin7
    Replied on December 22, 2016 at 2:45 PM
    Will do. Thank you.

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