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dudeguy007Asked on December 21, 2016 at 8:57 PM
Hi there,
My JV Partner purchased the yearly on his account. So we're going to use that one instead of this one. Could I please get a refund for this account?
Thank you,
-Honorable SEO
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sethReplied on December 22, 2016 at 1:37 AM
Hello,
Your account is downgraded to free account. Your refund will be processed in 10-15 workdays. Please note that you need to cancel your subscription from your PayPal account. Please have a look at this guide:
https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription
Regards.