What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
My account and forms were disabledAsked by Hotwiretoronto on December 21, 2016 at 08:58 PM
I'd like a form similar to the one at hotwiretoronto.ca/gov but with the option to upload a file, that's why I chose Jotform.
We have a system which detects the phishing fields in Jotform and this system suspends the accounts and disables the forms if there are fields that include phishing. But in rare cases we can encounter with the suspends which are made by mistake. In such cases our users contact us.
I removed this field and activated your forms & account.
If you need any other support, please inform us.
Thank you for understanding.