What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not receiving email from submissions

    Asked by lydiafund on May 22, 2012 at 10:12 PM

    When I tried sending a test email through the email alerts button it said that jotform was blocked on info@lydiafund.org. Submissions aren't going to spam though. 

    Thank you,


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    Answered by pinoytech on May 22, 2012 at 11:20 PM

    Hi Shawnee,

    Sorry for the inconvenience that may have caused you. I have now, remove the said email in our bounce list.

    Let us know if you need further assistance.

    Thank you!