What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I'd like to cancel my subscription

    Asked by GDRequest on December 22, 2016 at 01:15 AM

    To whom may concerned

     

    I would like to cancel my account after it expire on Jan 7, 2017

    https://form.jotform.me/GDRequest/graphic-request-form

     

     

    Pongpan

  • Profile Image
    JotForm Support

    Answered by amy on December 22, 2016 at 02:42 AM

    Hi Pongpan,

    I've scheduled your account to downgrade on the date 08.01.2017. Please note that you should review your usage limits according to the free plan. For example, if your total submission storage is more than 500, your old submissions will be deleted to receive new submissions. Also your upload space should be less than 100 MB in free plan etc.

    You can view your account's usage data via this link and you can review our plans and their usage limits from here.

    If you need further assistance, please feel free to ask.

    Thank you for contacting us.