I'd like to cancel my subscription

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    Asked on December 22, 2016 at 01:15 AM

    To whom may concerned


    I would like to cancel my account after it expire on Jan 7, 2017





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    Answered on December 22, 2016 at 02:42 AM

    Hi Pongpan,

    I've scheduled your account to downgrade on the date 08.01.2017. Please note that you should review your usage limits according to the free plan. For example, if your total submission storage is more than 500, your old submissions will be deleted to receive new submissions. Also your upload space should be less than 100 MB in free plan etc.

    You can view your account's usage data via this link and you can review our plans and their usage limits from here.

    If you need further assistance, please feel free to ask.

    Thank you for contacting us.