What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    HTML code shows up

    Asked by henleyhenley on December 22, 2016 at 03:28 AM

    I used Text fields to build my form but today they automatically added some strange texts like codings. I attached a photo to help you visualize the situation easily.

    My form ID is 63331110264441

    Thank you.

    Screenshot
  • Profile Image
    JotForm Support

    Answered by emily on December 22, 2016 at 04:07 AM

    We are sorry for the inconvenience.

    There is an issue with Text fields. Our developers were notified on this and they are working on fixing this issue.

    Once the problem is resolved, we will notify you from this thread.

    Thank you for your understanding.

  • Profile Image
    JotForm Support

    Answered by Rose on December 22, 2016 at 04:21 AM

    The issue should have been fixed by now. Could you please check and let us know if you still experience this. 

     

    Thank you.