What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Big problem : Html code visible in the from editor and online

    Asked by corporatevents on December 22, 2016 at 04:05 AM

    Hi Jotform Team,

    Certain portions of html code are unusually visible in the the editor and in the preview mode. There must be a problem with the css or something else.

    Can you please help

    Best regards

     

    Page URL:
    https://eu.jotform.com//?formID=60625697949979

    Screenshot
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    JotForm Support

    Answered by Rose on December 22, 2016 at 04:08 AM

    We have already know this and our developers work on it to fix. We will notify you once it will be fixed. 

    Thank you in advance for your understanding. 

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    JotForm Support

    Answered by Rose on December 22, 2016 at 04:19 AM

    The issue should have been fixed by now. Could you please check and let us know if you still experinece this. 

    Thank you. 

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    Answered by corporatevents on December 22, 2016 at 04:26 AM

    Dear Jotform Team,

    Thanks for that one but this one still have the problem :

    https://eu.jotform.com//?formID=60631805983965

     

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    JotForm Support

    Answered by Rose on December 22, 2016 at 04:31 AM

    It also seems to be fixed on my end. Could you please check again?

    We would be pleased if you send us the form IDs for the form you have still experienced this issue. 

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    Answered by corporatevents on December 22, 2016 at 04:43 AM

    Dear Jotform,

    Everything seems to be ok now

    Thanks a lot for your reactivity

    Best regards