- CreativeDesqueAsked on December 22, 2016 at 09:35 AM
this is my first time trying out Jotform. I like the simplicity of Jotform! At the moment when testing the form, the submit button is stuck on please wait.
Is there something I am missing?
Thank you!Page URL:
- BorisAnswered on December 22, 2016 at 10:23 AM
I have inspected the page you have linked to, and I see that the issue is being caused by a security feature of your website. Your site is set to sandbox its iFrames. Basically, it restricts permissions that our form has to only "allow-scripts", while our forms would also need permissions such as "allow-forms" and "allow-top-navigation" in order to properly act as a form.
You can read more about sandboxing iFrames in general on the following page:
This issue is easy to overcome. You will need to remove your currently embedded form, which is being restricted, and copy/paste our recommended iFrame embed codes instead:
This should resolve the issues you were having. Please try it out, and let us know how it goes.