What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I connect a form to Dropbox so the user can DOWNLOAD a file that's there instead of uploading one?

    Asked by LisaPierce on December 22, 2016 at 01:15 PM

    I would like to create a form that captures contact information before directing people to an Excel file for downloading at Dropbox. Am I able to do this with Jotform? If so, how? Thanks.

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    JotForm Support

    Answered by Charlie on December 22, 2016 at 01:46 PM

    The Dropbox integration that we have works by saving the file upload attachment of the user to your Dropbox account folder. Here's a guide about it: https://www.jotform.com/help/77-Upload-to-Dropbox-with-JotForm 

    But if you wish to allow your users to download a file from your end AFTER they fill out the form, then that is possible by simply getting your files shareable or downloadable link and paste or link it to your "Thank You" page. Here's a guide about the "Thank You" page wizard: https://www.jotform.com/help/211-Setting-Up-the-Thank-You-Page 

    Below is a quick tutorial on where you can paste the downloadable link:


    If I misunderstood your concern, please do provide us more details.