What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Person paying can enter their own amount vs choosing from a pre-defended amount

    Asked by AHSgirlssoccer on December 22, 2016 at 02:10 PM

    I would like to create a payment item that you is not defined so the person paying can enter their own amount vs choosing from a pre-defended amount. 

  • Profile Image
    JotForm Support

    Answered by Jan on December 22, 2016 at 03:04 PM

    In the Payment integration, you need to set the Payment Type to "User Defined Amount".

    If you want to add a "Custom Amount Field" together with the product items, then you need to utilize the Add Options inside the Payment wizard. Here's a guide:

    1. Click the "Create new product" in the "Selling Products" section.

    2. Label the name as "Custom Amount". Set the price to 1 USD. After that, click the "Add Quantity" button.

    3. In the Quantity section, set the field to show as "Text Box". Add a label and then put "1" as the Default Quantity.

    4. When you're done, click the "Save Product" button.

    Here's the result:

    Please check this user guide for more information: https://www.jotform.com/help/225-How-to-Add-Options-to-Payment-Forms.

    Hope that helps. Thank you.