Terms of Use violation?

  • Robbie Wolff
    Asked on December 22, 2016 at 2:20 PM

    I went to login today and it states that my account has been suspended for "Terms Of Use Violation". I read your policies and I don't see how I am not in compliance. Can someone call or email me back? 915-258-3791. Thanks in advance, 

     

    -=Rob

  • David JotForm Support
    Replied on December 22, 2016 at 2:43 PM

    We do not allow for the collection of usernames and/or passwords for any reason.  Your "Simply Job Application form" form requested login details for several different social media sites.  I remove those fields from your form and activated your account, your forms should be usable once again.

  • Robbie Wolff
    Replied on December 22, 2016 at 4:45 PM
    Awesome. Thanks David. I'll remember that.
    -=Rob
    ...
  • Stani
    Replied on January 9, 2017 at 2:31 AM

    I think I was suspended for the same reason.

    I need to know how I can use that form.

    If I have to store in my db data of users how I can do using your forms?

    Thank you

    Stani

  • John_Benson
    Replied on January 9, 2017 at 4:57 AM

    Unfortunately, you can't ask for password to your form. I will removed the password field and re-activate your account so you can use your forms properly.

    Terms of Use violation? Image 1 Screenshot 20

    Please read our terms of use to avoid getting suspended again. Let us know if you need anything else. Thank you.