What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is it possible to have a larger upload size on our form?

    Asked by Mactaskforce on December 22, 2016 at 02:41 PM

    We would like to provide people the opportunity to upload multiple photos with their form.  Currently, one photo is already too big.  Is there a way to increase the size of photos allowed?

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    JotForm Support

    Answered by BJoanna on December 22, 2016 at 03:01 PM

    If you want to allow your users to upload multiple files, you will need to turn ON Allow Multiple option for file upload field inside of Form Builder. 

    You can increase upload size of you file upload field by increasing the number inside of Max File Size field option of File Upload field inside of Form Builder.

    Inside of this guide you can also find how to change the file upload size limit:

    https://www.jotform.com/help/33-Changing-the-File-Upload-Size-Limit 

    However please note that for free users upload storage space of account is 100 MB.

    Hope this will help. Let us know if you need further assistance.