What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Modification to the form is not updated

    Asked by pristinej on December 22, 2016 at 02:43 PM

    Hello, there

     

    I tried to modify the form but is not updating.

     

    https://www.jotform.com//?formID=62856235013149

     

    Please let me know how to do.

    Thank you,

     

    Brian

    Page URL:
    https://www.jotform.com//?formID=62856235013149

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    JotForm Support

    Answered by Kiran on December 22, 2016 at 03:07 PM

    I notice that your JotForm is having some conditions associated with the fields that were deleted from the form.

    When a new field is added, these conditions are replacing the missing fields with the new field. I have removed the conditions on your JotForm and see that the updates on the form is displayed properly.

    Please check and let us know if you need any further assistance. We will be happy to assist.