-
Podsystemm2mAsked on December 22, 2016 at 3:00 PM
I set up my authorize.net payment details and go to add a product. Once I've added the product it doesn't seem to save and there is only the X out button. Once I X out on the actual form it says it's not configured and I must go back to the wizard. I end up going in circles doing this, what am I doing incorrectly?
-
BJoannaReplied on December 22, 2016 at 3:51 PM
I have cloned and inspected form you provided and you have added PayPal payment field not Authorize.net payment field. I also saw that you have created one product.
Were you able to resolve your issue or you want to create more products? If you want to create new product click on Create New Product button.
I successfully create new product on my cloned form. I have also tested Authorize.net payment field and it is also working correctly.
This guides can also help you to create payment form:
https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form
https://www.jotform.com/help/225-How-to-Add-Options-to-Payment-Forms
If the issue still persist on your end please, let us know and if possible provide us a screenshot of product that you are unable to save.
You can also try to use some other browser.
Let us know if you need further assistance.
-
Podsystemm2mReplied on December 22, 2016 at 7:45 PMIt looks like shortly after I sent the email, the site
started
working and the configurations I was making was able to save, and
transfer over.
Thanks!
--
Howard Yung
howie.yung@podsystem.com
Skype: howieyung
Mobile: +1 646 599 3617
sales@podsystem.com (sales)
sims@podsystem.com (support)
USA: +1 415 707 0500
UK: +44 (0) 1280 875 300
Spain: +34 954 050 200
France: +33 184 885 500
Podsystem Inc. 123 10th Street, San Francisco, California,
94103.
Podsystem has offices in the US (San Francisco), Spain (Seville)
and the UK. From these offices we serve customers across Europe
and
the US and we are able to provide coverage at a global level in
specific countries throughout Asia, Australia and Africa.
IMPORTANT: The contents of this email and any attachments are
confidential. They are intended for the named recipient(s) only.
If
you have received this email by mistake, please notify the sender
immediately and do not disclose the contents to anyone or make
copies thereof.
|| P Please consider the environment before printing this email
Helpful?
Click to give Howie Yung thanks! ( http://www.support.podsystem.com/kudos?email_login_token=baba6578e092161abb52d6dfe32c91d9&kudo=bwJG1YCr%252B7FI%252BY5N4oE0KqQ9y1%252Fo51a5fVMa7qfSqg9PREkweOUpTwu%252BC9cvXlQ6ePe71OA%252BnWRGmlR9bIg7tA%253D%253D&tracking_code=e86738a0a212b4c3f536ca90652b3af6 )
...