Publish Wizard: Nothing happens when I click on publish...

  • mmrwa
    Asked on December 22, 2016 at 3:29 PM

    I am ready to embed the form but today I can't get the publish button to work? 

  • Kevin Support Team Lead
    Replied on December 22, 2016 at 3:51 PM

    I have checked your forms and I can see in all of them the publish wizard is working fine, here's an example from the last form you have edited: 

    Publish Wizard: Nothing happens when I click on publish Screenshot 20

    Could you please try to publish your form using a different web browser or using incognito mode

    If the problem still persists, please check the web console, this may be happening due to something in the script code that makes the wizard work, the keyboard shortcuts below will help you to get the console: 

    Google Chrome:

    Mac: Command + Option + J

    Windows: Control + Shift + J

    Firefox:

    Windows: Ctrl+Shift+K

    Mac: Command+Option+K

    This guide will help you to upload the screenshot with your next reply: How-to-add-screenshots-images-to-questions-in-support-forum

    Please also provide us the link to the form so we can test on our end too. 

    We'll wait for your response. 

  • mmrwa
    Replied on December 22, 2016 at 5:58 PM

    THANK YOU!!!! You guys are great. Fast and helpful! 

    It worked. 

    Happy Holidays!!

    Anne Stone