What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Publish Wizard: Nothing happens when I click on publish...

    Asked by mmrwa on December 22, 2016 at 03:29 PM

    I am ready to embed the form but today I can't get the publish button to work? 

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    JotForm Support

    Answered by Kevin_G on December 22, 2016 at 03:51 PM

    I have checked your forms and I can see in all of them the publish wizard is working fine, here's an example from the last form you have edited: 

    Could you please try to publish your form using a different web browser or using incognito mode

    If the problem still persists, please check the web console, this may be happening due to something in the script code that makes the wizard work, the keyboard shortcuts below will help you to get the console: 

    Google Chrome:

    Mac: Command + Option + J

    Windows: Control + Shift + J

    Firefox:

    Windows: Ctrl+Shift+K

    Mac: Command+Option+K

    This guide will help you to upload the screenshot with your next reply: How-to-add-screenshots-images-to-questions-in-support-forum

    Please also provide us the link to the form so we can test on our end too. 

    We'll wait for your response. 

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    Answered by mmrwa on December 22, 2016 at 05:58 PM

    THANK YOU!!!! You guys are great. Fast and helpful! 

    It worked. 

    Happy Holidays!!

    Anne Stone