What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I've been using JotForm once and I paid with PayPal. Now I want to cancel, what I have to do?.

    Asked by Blas Fernandez Tome on May 23, 2012 at 03:57 AM
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    JotForm Support

    Answered by mliz on May 23, 2012 at 04:07 AM

    For Paypal payments you can cancel your subscription by logging in to your PayPal account and canceling your subscription there. Here are the steps to cancel via PayPal:

    1. Log into your PayPal account
    2. Find the latest payment you made to us
    3. Click on your subscription number
    4. Click on "Cancel Subscription" button.

    Let us know if you have questions.