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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Matrix field on the form is not displaying data when exported to Excel

    Asked by traceydorr on December 22, 2016 at 03:59 PM

    For the section that has the option for 1st choice and 2nd choice skills to have worked on it doesn't pull to excel properly.   When the information pulls, it pulls at ---1st choice --- 2nd choice -  but has no further information.  How can we change the form in order to get the information we are looking for.

     

    Thank you

    Amber

    Page URL:
    http://toronto.edgepowerskating.com/christmas-camps-2/

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    JotForm Support

    Answered by Kiran on December 22, 2016 at 04:45 PM

    I am not sure if I understand your query correctly. Do you mean to say that the form submissions of the form exported to Excel not displaying the field "Select two (2) objectives for skills to be worked on" correctly? I have cloned your JotForm to my account and see that the data for the matrix field is displaying correctly as it should.

    As I check the form, I see that there are no submissions in the form. Are you referring to something different? If so, please provide us with more information so that we can assist you further.

    Thank you!