What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can you assist with a security review of your web site

    Asked by Tim Christianson  on December 22, 2016 at 05:24 PM

    Hello.  My company is currently using your application and unfortunately no one received authorization and so a security review was not accomplished.  I would like to kick off my companies process to complete this

    Please provide a point of contact.





  • Profile Image
    JotForm Support

    Answered by Jim_R on December 22, 2016 at 06:20 PM

    Hey Tim, I'm not entirely sure what sort of security review you need from us so I'll just list some important notes about JotForm and what made it secure.

    1. All forms created in Jotform are running on SSL by default.

    Related article: All-Forms-are-Now-Secure-by-Default-The-SSL-Limits-on-Free-Accounts-are-Lifted 

    2. The Forms and Submission Data are transmitted securely with a 256 bit high-grade encryption, which means that data is encrypted during the transmission and cannot be interrupted by anyone else. We have an SSL certificate that uses SHA256 with RSA encryption https://www.ssllabs.com/ssltest/analyze.html?d=secure.jotform.com 

    3. We are also Safe Harbor Certified.

    Related article: Announcing-JotForm-s-Safe-Harbor-Certification 

    4. As an added layer of security, you may also encrypt your forms. Just keep in mind that once you encrypt your forms, only the private key you generated and downloaded will be able to decipher it (we can't decrypt it on our end).

    Complete guide: Encrypted-Forms-and-How-to-Use-Them 

    Hope these would suffice. If you need something else entirely, let us know so can further assist you. You may also refer to our Privacy Policy and Terms of Use if needed.