- JotForm SupportJim_RAnswered on December 22, 2016 at 06:30 PM
From how I understood, you're saying your respondents can't upload video files due to the file size upload limit.
You can adjust that to allow bigger files to be uploaded. Just click the UPLOAD FIELD on your form > click MAX FILE SIZE at the top > then set the maximum allowed file size.
Complete guide: Changing-the-File-Upload-Size-Limit