Not getting a copy of the registration form info sent to our email address

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    Rodney Griggs 
    Asked on December 22, 2016 at 05:44 PM

    when students submits the student registration form, we are not getting a copy of that info sent to our email address

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    Kevin_G
    Answered on December 22, 2016 at 06:40 PM

    First off, I can see you have created your forms using a guest account, please do note that this is a very limited account, you could use the same email address that you used to create the forms under the guest account which is "m*************g@yahoo.com" so the forms can be related to that account that you will created. 

    Please open this link to create your account: https://www.jotform.com/signup

    Also, once you have created your account, please check the guide below that will help you to know why emails may not be sending: Why-I-am-not-Receiving-Email-Notifications

    Here's also another guide that will help you to check if the email address you're using is in our bounce list, do note that an email address in our bounce list means that for some reason emails could not be delivered so the email ended up in our bounce list. 

    How-to-Remove-Your-Email-Address-from-Bounce-List

    If you have any question, please  let us know.