What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Not getting a copy of the registration form info sent to our email address

    Asked by Rodney Griggs  on December 22, 2016 at 05:44 PM

    when students submits the student registration form, we are not getting a copy of that info sent to our email address

    Page URL:
    http://www.midcoastdriving.com/enrollment-page-18

  • Profile Image
    JotForm Support

    Answered by Kevin_G on December 22, 2016 at 06:40 PM

    First off, I can see you have created your forms using a guest account, please do note that this is a very limited account, you could use the same email address that you used to create the forms under the guest account which is "m*************g@yahoo.com" so the forms can be related to that account that you will created. 

    Please open this link to create your account: https://www.jotform.com/signup

    Also, once you have created your account, please check the guide below that will help you to know why emails may not be sending: Why-I-am-not-Receiving-Email-Notifications

    Here's also another guide that will help you to check if the email address you're using is in our bounce list, do note that an email address in our bounce list means that for some reason emails could not be delivered so the email ended up in our bounce list. 

    How-to-Remove-Your-Email-Address-from-Bounce-List

    If you have any question, please  let us know.