What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    viewing form analytics shows the following message "you are not authorized to see this form"

    Asked by allcomf on December 22, 2016 at 05:44 PM

    Why does it say I'm not authorized to view my form analytics on this account?  user:  allcomf

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    JotForm Support

    Answered by david on December 22, 2016 at 06:45 PM

    I checked your forms and I am able to reproduce the issue:

    I will forward this to our developers to have a look.  We will let you know as soon as we have any updates.

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    JotForm Support

    Answered by paulsimpson on December 23, 2016 at 11:45 AM


    The problem has now been fixed. Apologies for the inconvenience.