- portlandmercadoAsked on December 22, 2016 at 06:11 PM
Having problems, form is not sending entries to recipient email. Please respond ASAP.
- JotForm SupportChriistianAnswered on December 22, 2016 at 08:44 PM
I checked your email history and it looks like one of the recipient emails cburke@ha*******cdc.org was added in the bounce list, which is why you are not receiving the notifications there. I would like to inform you that I have now removed the email address from the bounce list, so the next emails should send successfully to that address.
To prevent further bouncing related issues, please see our guide here: How to Prevent Email Bouncing Related Issues You can also check on your end if an email is in the bounce list. Here's the guide on How to Remove Your Email Address from Bounce List
Please let us know if you need further assistance.