- daansysAsked on December 22, 2016 at 06:41 PM
Why did you cancel our subscription? paypal sent us a notice??
Our account is good till may 2017
- JotForm SupportChriistianAnswered on December 22, 2016 at 09:21 PM
Your account daansys was subscribed to two plans this year. On January 13th, 2016, you upgraded to the Bronze Yearly plan ($79). Then on May 5th, 2016, you also subscribed to the Premium Yearly plan ($90). To avoid getting charged twice each year for these plans, we have cancelled the Premium yearly subscription for you. Your subscription for the discounted Bronze yearly plan will remain active. Your account is currently at the Bronze status.
If you need further assistance, please let us know.