- ppaeducationAsked on May 23, 2012 at 04:51 AM
- AtacanCAnswered on May 23, 2012 at 04:59 AM
Can you please provide us the form ID or URL? So we can also test it.
Thanks in advance.
- ppaeducationAnswered on May 23, 2012 at 05:06 AMHi this is the link to our form
once you have submitted the form I’m suppose to receive it. But I don’t receive anything
- gori-mathewAnswered on May 23, 2012 at 05:18 AM
We apologize for the inconvenience caused. Please can you change your Sender Name to JotForm, and your Sender-Email to email@example.com in the notification email setup page and then do a test?
You can also add JotMails ip addresses to your ISP/mail provider's whitelists.
I cloned your form, filled it and was able to get notification to my gmail account.
If this still doesn't work, please do let us know.