People do my forms however i don't receive them to my e-mail. can someone help me?

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    ppaeducation
    Asked on May 23, 2012 at 04:51 AM
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    AtacanC
    Answered on May 23, 2012 at 04:59 AM

    Can you please provide us the form ID or URL? So we can also test it.

    Thanks in advance.

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    ppaeducation
    Answered on May 23, 2012 at 05:06 AM
    Hi this is the link to our form
    https://secure.jotformpro.com/form/20783819556970
    once you have submitted the form I’m suppose to receive it. But I don’t receive anything
    [cid:image003.jpg@01CD38CB.A9912270]
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    gori-mathew
    Answered on May 23, 2012 at 05:18 AM

    Hi,

    We apologize for the inconvenience caused. Please can you change your Sender Name to JotForm, and your Sender-Email to noreply@jotform.com in the notification email setup page and then do a test?

    You can also add JotMails ip addresses to your ISP/mail provider's whitelists.

    JotMails IP Addresses

    I cloned your form, filled it and was able to get notification to my gmail account.

    If this still doesn't work, please do let us know.