The form doesn't show up when I embed with javascript code

  • booker12
    Asked on December 22, 2016 at 8:05 PM

    I have a new site and the form isn't showing up when I use the javascript embed code

    Here is link to the jotform: https://form.jotform.me/63456808396469

    I tried adding the same jotform to my another website https://www.curtain-and-divider.com/ and it shows correctly.

    So it's something on this website https://alcocovers.com/...but I am not able to find anything, looked into javascript console on Google Chrome but nothing there: https://1drv.ms/i/s!AoCNolNvvEyOgcBaCL5fEyZES-yhhw

    The only thing I see is this error in CSS property "height": https://1drv.ms/i/s!AoCNolNvvEyOgcBbwv028LWumSGr9Q

    This height value comes up as invalid property but should be a big value in pixels...can you tell me how to correct this. 

    One thing: when I use the iframe embed method, the form shows up alright...

    Jotform Thread 1018331 Screenshot
  • Ian
    Replied on December 22, 2016 at 9:06 PM

    In case of script conflicts, I would suggest you continue using IFRAME code and see if that helps.

    You can use iFrame code to embed your form to your webpage. It appears that you already know how to use Iframe code but just for reference, here's the guide to get the iFrame code:

    1. Click the Publish button in your Form Builder.

    The form doesnt show up when I embed with javascript code Image 1 Screenshot 30

    2. In the Publish wizard, go to Embed tab. After that, please click the Embed Options drop down and choose iFrame. Click Copy Code.

    The form doesnt show up when I embed with javascript code Image 2 Screenshot 41

    3. Paste the iFrame code to your webpage.

     

    Please let us know if you need any help. Thank you!