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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I use just a first name in an auto responder email?

    Asked by SoulCareInstitute on December 23, 2016 at 12:33 PM


    When my auto responder email replies, it pulls from the "name" field, which has a text box for first and last name.

    I would like my responder email to say "Hello Mary" instead of "Hello Mary Smith", but I cannnot figure out how to do that while keeping the name response area looking clean and sharp.

    Any ideas?

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    Answered by SoulCareInstitute on December 23, 2016 at 12:54 PM

    I believe I have figured out how to make this happen. Thanks.