What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Someone is trying to use our form, has been banned.

    Asked by esskaypee on May 23, 2012 at 08:57 AM

    This is the info they get:


    Access Denied

    The owner of this website (submit.jotformpro.com) has banned your IP address ( (Ref. 1006)

    · Timestamp: Wed, 23 May 2012 04:11:22 -0700

    · Your IP address:

    · Requested URL: submit.jotformpro.com/submit/21423984748968/

    · Error reference number: 1006

    · Server ID: FL_19F6

    · Process ID: PID_1337771482.387-1-1041001886

    · User-Agent: Mozilla/5.0 (Windows NT 5.1) AppleWebKit/536.5 (KHTML, like Gecko) Chrome/19.0.1084.46 Safari/536.5


    What should we do?

    Page URL:

  • Profile Image

    Answered by jeanettebmz on May 23, 2012 at 12:33 PM

    Your form can be viewed normally on my side. However your ip address has been banned and we apologize for that inconvenience.

    Let me forward this to 2nd level so they can whitelist your IP


    Best regards


  • Profile Image
    JotForm Support

    Answered by joey on May 24, 2012 at 02:23 AM


    I've whitelisted your IP upon your request. Thanks.