I have troubles seeing my form submissions.

  • SPOTLUX
    Asked on December 24, 2016 at 12:56 PM
    Hallo I have troubles seeing my form submissions.
    It seems there is an error somewhere because i have tried to fill my
    form and submit but cant see any submisions in my account.
  • BJoanna
    Replied on December 24, 2016 at 1:12 PM

    I have checked and you have two forms on your account:

    1. SpoModel application form - 26 submissions

    2. Model Application - 1 submission

    I have logged into your account, but I was not able to replicate mentioned issue. I was able to see all submissions. 

    I have also tested your form SpoModel application form and my submission is shown on submission page. mentioned form now has 27 submissions. 

    I have troubles seeing my form submissions Screenshot 20

    Can you please try again to view your submissions.

    How to View Form Submissions

    You can also try to use some other browser. And if the issue persist, please provide us a screenshot of your submission page.

    I also noticed that your form does not have email Notification. If you want to receive email when your form is submitted you need to set email Notification. 

    Let us know if you need further assistance.

  • SPOTLUX
    Replied on December 24, 2016 at 1:45 PM
    Thank you for the timely support services.
    I have tried another browser and it worked just like you said.
    And Yes i need the email notifications for when a submission is made.
    Can you activate for me?

    ...
  • jonathan
    Replied on December 24, 2016 at 7:04 PM

    Thank you for updating us on the status and letting us know that the view submission counter issue was now resolve.

    Your next question was about a different feature so I created a separate thread for it here https://www.jotform.com/answers/1019008

    We will attend to it shortly.

    Thanks.