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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form is unavailable

    Asked by nvacc on December 24, 2016 at 02:15 PM

    I cloned a form that I used last year and I can't seem to get it functioning.  I thought that it was related to the Paypal payment, but even the pay by check option doesn't work either.  In Firefox, the form hangs at the "Please wait..."  In Chrome I get a warning "This form is currently unavailable!"

    I've looked through the forum, particularly https://www.jotform.com/answers/997403-Paypal-form-not-working-on-embedded-website and https://www.jotform.com/answers/890910-Why-is-the-paypal-payment-integration-for-my-form-not-working but neither seems to address my issue.  I did re-copy the iFrame embed code and place it in my website again, but no joy.

    The concerned form is: http://nvacc.org/home/abstract-exhibit/abstract-exhibit-upload-form/ 

    Any help would be greatly appreciated.

    Thanks,

    mgs

    Page URL:
    http://nvacc.org/home/abstract-exhibit/abstract-exhibit-upload-form/

    Screenshot
  • Profile Image
    JotForm Support

    Answered by jonathan on December 24, 2016 at 07:14 PM

    Your form https://www.jotformpro.com/form/63558785813975 was unavailable because it was set to Disabled on expiration date.

    You can see the settings in the form Preferences / General settings.

     

    Just set the Status to Enable and remove the expiration date, and should activate the form again.

    Let us know if this did not resolve the issue.

    Thanks.

  • Profile Image

    Answered by nvacc on December 24, 2016 at 11:28 PM

    Perfect!  I forgot about checking that field.

    Thanks,

    mgs

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    JotForm Support

    Answered by liyam on December 24, 2016 at 11:45 PM

    We're glad to know that your concern is now resolved. Feel free to let us know if you have other questions.

    Merry Christmas! :)