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    Form is unavailable

    Asked by nvacc on December 24, 2016 at 02:15 PM

    I cloned a form that I used last year and I can't seem to get it functioning.  I thought that it was related to the Paypal payment, but even the pay by check option doesn't work either.  In Firefox, the form hangs at the "Please wait..."  In Chrome I get a warning "This form is currently unavailable!"

    I've looked through the forum, particularly https://www.jotform.com/answers/997403-Paypal-form-not-working-on-embedded-website and https://www.jotform.com/answers/890910-Why-is-the-paypal-payment-integration-for-my-form-not-working but neither seems to address my issue.  I did re-copy the iFrame embed code and place it in my website again, but no joy.

    The concerned form is: http://nvacc.org/home/abstract-exhibit/abstract-exhibit-upload-form/ 

    Any help would be greatly appreciated.



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    JotForm Support

    Answered by jonathan on December 24, 2016 at 07:14 PM

    Your form https://www.jotformpro.com/form/63558785813975 was unavailable because it was set to Disabled on expiration date.

    You can see the settings in the form Preferences / General settings.


    Just set the Status to Enable and remove the expiration date, and should activate the form again.

    Let us know if this did not resolve the issue.


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    Answered by nvacc on December 24, 2016 at 11:28 PM

    Perfect!  I forgot about checking that field.



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    JotForm Support

    Answered by liyam on December 24, 2016 at 11:45 PM

    We're glad to know that your concern is now resolved. Feel free to let us know if you have other questions.

    Merry Christmas! :)