What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Form Results Sent to Email not Matching Form FieldsAsked by pureplatinum2016 on December 25, 2016 at 01:59 PM
Here is the link to our form
But see the output that we are receiving in email. We used one of the templates provided, and edited/customized. The results don't look anything like the field info input on front end.
how do we resolve. Please inform.
I was able to see the issue as well when I checked your form https://www.jotform.us/form/61706746555160 .The current content of the existing Notification E-mail on the form does not match the actual fields in available on the form.
To fix the issue, try first deleting the current Notification email template on the form and create a new one.
the fresh Notifier template should auto update with the existing fields on the form.
Please let us know if this did not resolve the issue.