What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not receiving email notifications

    Asked by AussieRescueMidwest on December 25, 2016 at 10:23 PM

    Please add me back to the notifications list for new applications.  Am I doing something wrong that causes this problem?  Gwen O'Cull



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    JotForm Support

    Answered by John_Benson on December 26, 2016 at 01:24 AM


    The email dgocull@yahoo.com is in the bounce list. That's the reason why you're not getting any notifications.

    I have now removed your email from the bounce list. Please check this guide if you want to learn more: Why-I-am-not-Receiving-Email-Notifications

    Hope that helps. Let us know if you need further help.

    Thank you.