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    JotForm Support

    Moving forms to folders: is not being updated without refreshing page

    Asked by candy on December 26, 2016 at 03:48 AM

    I am moving the forms to the folders. The label near the form name (indicates that the form belongs to which folder) is not being updated without refreshing the web browser page completely.

    Please check the attachment.


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    JotForm Support

    Answered by ashwin_d on December 26, 2016 at 04:35 AM

    Hello candy,

    I'm sorry for the trouble caused to you. 

    I did test this issue and I am unable to replicate the issue you are having. I moved one form as well as multiple forms and it did display the folder label correctly without refreshing the page. Please check the screenshot below:

    Move multiple forms:


    Move single form: 


    I would suggest you to please try again and get back to us if the issue persists.

    Thank you!